Privacy Policy

 

PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

 

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, Paypal and Apple Pay), email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).


SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

SMS MARKETING

We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us. Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners,for the purpose of enabling and operating our text messaging program.

Opt-in data and consent for text messaging will not be shared with any third-parties except for messaging partners, for the purpose of enabling and operating our text messaging program.

Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS - one time alert sent 1 hour after leaving site.

In addition, you agree to our Messaging Terms ( https://terms.pscr.pt/legal/shop/wearhuha/terms_of_service ) and Messaging Privacy Policy ( https://terms.pscr.pt/legal/shop/wearhuha/privacy_policy) .


CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at hello@hu-ha.com.

Open Roles

Senior Intimates / Apparel Designer

Job Description

Reports To: VP, Product

Job Type: Full-Time Employee

Working Hours: 40 hours per week, Monday to Friday

Location: Vancouver based; hybrid work with an office in Mount Pleasant

Salary: $110,000–$130,000 CAD base + bonus

Who We Are

We believe that everyone deserves to feel comfortable in their skin. For too long, we’ve been trained to think that the way we look is more important than the way we feel, and we’re on a mission to change that.

Huha is an underwear brand making healthier, comfier skin-layer basics that encourage one’s sense of body positivity and self-love. In the process of creating what is healthier for our bodies and minds, we are creating what is healthier for the planet, too.

What We Value

We are a small but dedicated team with great ambitions. As a fast-growing startup, we believe that if we set our minds to a unified goal and work together to achieve it, the sky is the limit. Since our inception, we have doubled our growth year-over-year, given back to dozens of wonderful charities, and garnered tens of thousands of loyal customers who believe what we believe: that comfort is more important than vanity. 

Huha is on a mission to create healthier, more comfortable garments that improve one’s sense of body positivity and self-love. Our values guide our work and our mission guides our values. Want to join us? 

We Empower

We Care

We are Collaborative

We are Fearless

We are Warm

We are Ambitious

We are Sustainable

Who You Are

Reporting to the VP of Product and working closely with our Founder & CEO, the Senior Intimates / Apparel Designer will help define the future of the Huha brand. You will design innovative, stylish, functional, trend-forward intimates and apparel collections for our diverse customer base, and partner with design, production and merchandising to take each product from concept to final product. 

Does this sound like you?

  • You love creating apparel that empowers people and help them feel confident.
  • You're obsessed with supporting the growth of a dynamic brand.
  • You have a genuine passion for fashion and design.
  • If you answered yes to all the above, we would love to hear from you!

The Job

Design & Creative Direction

  • Own the end-to-end design process, collaborating with the Founder & CEO and VP, Product to translate creative vision into commercial products across categories: from concept and design review through product specifications, including technical drawings, fit theory, construction details, branding and labelling.
  • Drive new product strategy by translating brand vision into commercial concepts, identifying assortment needs, and owning line breakdowns while incorporating feedback at key development gates.
  • Develop mood boards, concept decks, sketches and technical drawings, and lead design presentations with cross-functional partners and leadership.
  • Apply both conceptual and technical design expertise to translate concepts into production-ready specifications and CADs for manufacturing partners.
  • Research trends, fabrics, colours and innovations across the intimates and apparel industry.

Colour, Print, Trims & Raw Materials

  • Own seasonal colour development from research and concept through refinement and leadership approval.
  • Own print design and development, including artwork creation, file specifications, vendor communication and print colour accuracy reviews at HQ.
  • Lead stock trim sourcing and custom trim development, balancing aesthetics, function, comfort and cost targets.
  • Build and maintain relationships with trim vendors to make development more scalable.
  • Collaborate with the Raw Materials Specialist and senior leaders on RM innovation projects, ensuring developments align with design intent.

Fit, Prototyping & Wear Testing

  • Partner with Product Development during fittings to ensure prototypes meet design intent, fit expectations and functional requirements.
  • Review and correct prototypes at each development stage, making revisions to ensure final products meet specifications, cost and quality standards.
  • Analyze wear-testing results with Product Development and incorporate findings into design updates.

Commercial & Market Insight

  • Conduct seasonal market and competitor analysis, including pricing research.
  • Design with target FOBs and MSRPs in mind, understanding how design decisions impact margins and timelines.
  • Use sales data and customer feedback to design, refine and inform future collections.

Project Management & Team Leadership

  • Project manage multiple design projects and seasons concurrently, maintaining project management tools in partnership with Product Development.
  • Own Design & PD go-to-market planning with cross-functional partners, updating GTM calendars and work-back schedules weekly to maintain accurate leadership visibility.
  • Mentor team members on product design, development and small-business cadence, foster a positive and energized team environment, and manage all Design and PD interns.

Your Skills & Experience

  • A bachelor's degree in Fashion Design, Textile Design or a related field.
  • 8–10 years of experience designing intimates, intimates and/or functional apparel, ideally at an athletic or intimates brand.
  • 1+ years coaching or leading a team.
  • Creativity and the ability to generate unique, innovative ideas that stand out in a competitive market.
  • Advanced knowledge of the full design and development process, with the ability to mentor others on fit expectation, patterning, sewing and garment construction.
  • A strong understanding of fabric types, garment construction and intimate apparel fit.
  • Hands-on experience creating tools and construction methods to solve problems.
  • A strong grasp of current trends, materials and styles, and awareness of market demand and consumer preferences, balancing aesthetic and functional requirements.
  • Able to travel to work with overseas vendor partners as well as industry events, (tradeshows, forums, inspiration trips)
  • Proficiency in design software such as Adobe Illustrator, Photoshop, CAD and PLM systems.
  • Excellent sketching, illustration and communication skills.
  • Excellent planning, organizational, problem-solving and decision-making skills.
  • A collaborative approach: you take direction well, work with minimal supervision, and partner easily with design, production, marketing and sales and factory partners.
  • Above all, a passion for working at a growing, female-owned business and inspiration from Huha's mission.

Don't sweat it if you don't have everything listed above. We believe in growth and curiosity. If you have some of these qualities and are excited about this opportunity, we want to hear from you!

The Process

  1. Phone screen with Spring (VP, Product)  & Jordanna (Sr. Product Developer).
  2. Video interview and portfolio presentation with Alexa (Founder & CEO), Spring (VP, Product) 
  3. Final in-person interview with Jona (COO), Spring (VP, Product) and Alexa (Founder & CEO)
  4. Reference checks
  5. Offer

Total Rewards

  • Annual salary of $110,000–$130,000 CAD base + bonus
  • 3 weeks of vacation
  • Extended health and wellness benefits plan
  • A "Welcome to Huha" product package (all our best sellers!)
  • An extra staff discount on additional purchases

Location

This is a hybrid role based in Vancouver, Canada, with regular travel into our office. At this time, we are only considering candidates based on the West Coast of Canada. If you're located elsewhere, we appreciate your understanding and encourage you to explore future opportunities with us.

How We Hire

Huha is committed to a fair and equitable hiring process. To keep every candidate's journey consistent and the selection process unbiased, the Huha team will not respond to personal messages about this role or other opportunities.

Huha is a proud equal opportunity workplace, committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We're looking for motivated, compassionate people who can execute from the ground up and support the work Huha believes in.

We are committed to an inclusive, barrier-free recruitment process and work environment. If you require any accommodation, let us know and we will work with you to meet your accessibility needs. For accessibility-related assistance, information in alternative formats, or to report an accessibility problem, mention it in your application or email spring@hu-ha.com.

Please submit your cover letter and resume to careers@hu-ha.com with “Job Title” + your name in the subject line.

Colour/Print & Raw Materials Associate

Job Description

Reports To: VP, Product

Job Type: Full-Time Employee

Working Hours: 40 hours per week, Monday to Friday

Location: Vancouver based; hybrid work with an office in Mount Pleasant

Salary: $75,000-95,000 CAD, plus bonus.

Who We Are

We believe that everyone deserves to feel comfortable in their skin. For too long, we’ve been trained to think that the way we look is more important than the way we feel, and we’re on a mission to change that.

Huha is an underwear brand making healthier, comfier skin-layer basics that encourage one’s sense of body positivity and self-love. In the process of creating what is healthier for our bodies and minds, we are creating what is healthier for the planet, too.

What We Value

We are a small but dedicated team with great ambitions. As a fast-growing startup, we believe that if we set our minds to a unified goal and work together to achieve it, the sky is the limit. Since our inception, we have doubled our growth year-over-year, given back to dozens of wonderful charities, and garnered tens of thousands of loyal customers who believe what we believe: that comfort is more important than vanity. 

Huha is on a mission to create healthier, more comfortable garments that improve one’s sense of body positivity and self-love. Our values guide our work and our mission guides our values. Want to join us? 

We Empower

We Care

We are Collaborative

We are Fearless

We are Warm

We are Ambitious

We are Sustainable

Who You Are

Reporting to the VP of Product, you’ll bring each season’s product vision to life through colour, print and material development across all categories. The role focuses mainly on colour and print and supports raw materials development and administration.

You’ll work closely with our Materials Specialist and Senior Designer, and with Product Development, Supply Chain and our global mill and factory partners. Together, you’ll make sure every colour, material and approval meets Huha’s brand, comfort and technical standards, on time, every season. You’ll have the independence to make approval decisions and the room to help shape how we work as we grow.

Does this sound like you?

  • You want to shape real product: your work directly influences the look, feel and comfort of everything we make.
  • You want to grow with us: build your career at a high-growth women’s apparel brand with big ambitions.
  • You want to make an impact: on a small, collaborative team, your ideas can quickly become meaningful innovation.

The Job

Colour & Print Development

  • Manage seasonal colour development, building and maintaining palettes from concept through production.
  • Approve lab dips and print strike-offs across fabrics, trims and elastics within established tolerances, escalating edge cases to Design.
  • Use spectrophotometer readings and visual assessment to keep colour consistent across all categories.
  • Prepare and check print files, repeats and colourways in Illustrator before they go to mills.
  • Order the physical colour standards and digital files that mills and factories need for production.
  • Identify colour achievability or feasibility concerns early and propose solutions to Design.

Raw Materials Support

  • Support seasonal development of fabrics, trims and elastics by managing submissions, testing requirements and approvals.
  • Review AATCC test reports and flag quality or performance issues to the Materials Specialist.
  • Partner with the Materials Specialist and Supply Chain to manage development timelines and escalate risks to key milestones.
  • Keep compliance documentation, such as OEKO-TEX® certifications, organized and current.

Data, Libraries & Supplier Management

  • Own the accuracy of colour, print and material data, comments, approvals, statuses and seasonal carryover.
  • Maintain Huha’s physical colour and material libraries, seasonal boards and archives.
  • Own the seasonal accuracy of vendor and supplier information in the database.
  • Own day-to-day relationships with global mills and factories, resolving development and approval issues directly.
  • Track mill and supplier performance against agreed KPIs and share insights to support continuous improvement.
  • Recommend improvements to colour and materials workflows and help train new team members.

Your Skills & Experience

  • You have 3–5 years of experience in colour or print development for an apparel, intimates, activewear or lifestyle brand.
  • You have a highly trained colour eye and can pass the Munsell 100 Hue Test.
  • You’re comfortable using a spectrophotometer and reading Delta E tolerances.
  • You have experience working with natural-fiber and cellulose textiles, trims, dyeing and printing methods, and you understand how different fibres affect colour and printing results.
  • You’re familiar with AATCC testing and can interpret lab reports.
  • You’re proficient in Adobe Illustrator and Excel, hands-on PLM experience is an asset.
  • You’ve worked directly with mills and factories, ideally global suppliers.
  • You’re highly organized and detail-oriented, and you can manage physical samples and digital tracking side by side.
  • You make sound decisions under pressure and meet tight production deadlines.
  • You communicate clearly and warmly with designers and factory partners alike.
  • You have a genuine connection to comfort-first, body-positive product and to Huha’s mission.

Don't sweat it if you don't have everything listed above. We believe in growth and curiosity. If you have some of these qualities and are excited about this opportunity, we want to hear from you!

The Process

  1. Phone screen with Spring (VP, Product) & Jordanna (Sr. Product Developer)
  2. Video interview and portfolio presentation with Alexa (Founder & CEO), Spring (VP, Product) 
  3. Final in-person interview with Jona (COO), Spring (VP, Product) and Alexa (Founder & CEO)
  4. Reference checks
  5. Offer

Total Rewards

  • Annual salary of $75,000-95,000 CAD, plus bonus.
  • 3 weeks of vacation
  • Extended health and wellness benefits plan
  • A "Welcome to Huha" product package (all our best sellers!)
  • An extra staff discount on additional purchases

Location

This is a hybrid role based in Vancouver, Canada, with regular travel into our office. At this time, we are only considering candidates based on the West Coast of Canada. If you're located elsewhere, we appreciate your understanding and encourage you to explore future opportunities with us.

How We Hire

Huha is committed to a fair and equitable hiring process. To keep every candidate's journey consistent and the selection process unbiased, the Huha team will not respond to personal messages about this role or other opportunities.

Huha is a proud equal opportunity workplace, committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We're looking for motivated, compassionate people who can execute from the ground up and support the work Huha believes in.

We are committed to an inclusive, barrier-free recruitment process and work environment. If you require any accommodation, let us know and we will work with you to meet your accessibility needs. For accessibility-related assistance, information in alternative formats, or to report an accessibility problem, mention it in your application or email spring@hu-ha.com

Please submit your cover letter and resume to careers@hu-ha.com with “Job Title” + your name in the subject line.

Please submit your cover letter and resume to careers@hu-ha.com with “Job Title” + your name in the subject line.