Careers at Huha

 

About Huha

We believe that everyone deserves to feel comfortable in their skin. For too long, we’ve been trained to think that the way we look is more important than the way we feel, and we’re on a mission to change that.
Huha is an underwear brand making healthier, comfier skin-layer basics that encourage one’s sense of body positivity and self-love. In the process of creating what is healthier for our bodies and minds, we are creating what is healthier for the planet, too. 

 

About The Team

We are a small but dedicated team with great ambitions. As a fast-growing startup, we believe that if we set our minds to a unified goal and work together to achieve it, the sky is the limit. Since our inception, we have doubled our growth year-over-year, given back to dozens of wonderful charities, and garnered tens of thousands of loyal customers who believe what we believe: that comfort is more important than vanity. 

 

Brand and Partnerships Coordinator

 

About the Role

As a growing startup, we are looking for an individual who is confident taking initiative while also being an integral part of a team. You should be excited and passionate about public relations, social media, content creation, and partnerships. Creative and confident in your approach to your work while always keeping a long-term vision of the brand. The ideal candidate is also a creative, outgoing person with excellent communication skills, 

 

Job type 

Part-time contract position with the potential to lead to a full-time position for the right candidate. 

 

Where

In-house position based at our Vancouver Studio: 343 Railway Street, Vancouver, B.C.

 

Responsibilities

  • Plans and create content for Huha’s social media accounts, particularly Tik Tok; 
  • Identify social media trends and strategies;
  • Has extensive knowledge of Public Relations, including online and print media;
  • Experience partnering with other brands, blog writers, influencers, and content creators;
  • Interacting with our community across all social media platforms;
  • Creating blog posts as well as copy for captions and print;
  • Works with the Huha team to create in-person events centered around wellness and inclusion, and education; 
  • A go-getter who is passionate about improving processes.

 

Experience

  • At least two years of experience in a similar role;
  • Proven ability and track record to grow a personal or brand content-based social media account, most importantly TikTok or Instagram;
  • A creative mind with the ability to bring projects from zero to one;
  • Organized and able to meet deadlines with ease;
  • Strong oral and written communication skills; 
  • A self-starter mindset but also embraces a collaborative working environment; 
  • Video editing skills;
  • Comfortable in front of a camera;
  • Strong negotiating skills;
  • Efficient crisis management skills.

 

Nice to have, but not necessary

  • Copywriting, photography, and videography knowledge;
  • Experience with marketing platforms like, later;
  • Experience working within a small business; 
  • Knowledge of Google Suite.

 

Our values guide our work, and our mission guides our values. Want to join us?

Huha is on a mission to create healthier, more comfortable garments that improve one’s sense of body positivity and self-love;

We Care

We are Collaborative 

We are Fearless

We are Warm 

We are Ambitious

We Empower 

We are Sustainable.

 

Please apply by email with your Resume, Cover Letter, Links to your Portfolio, and/or examples of your work to Jess@hu-ha.com with the subject line Brand and Partnerships Coordinator. 

 

Customer Care Coordinator
 

The Ideal Candidate

A compassionate, caring person who acknowledges Customer Care's integral role in a business. Who is a team player with an upbeat attitude and the ability to work independently, learn on the fly and deal with ambiguity.

 

Job Type

Part-time role; based in-house at our Vancouver studio: 343 Railway Street, Vancouver, B.C.

 

Responsibilities

  • Address all customer service tickets, chats, phone calls, and direct messages in a timely and professional manner;
  • Manage in-house returns and events;
  • Help create a positive customer experience from start to finish;
  • Product educator - the ability to communicate benefits, fabric properties, usage, and best care instructions;
  • Excellent communication skills- verbal and written in English;
  • Organizational and time management skills;
  • Proactive and solution-oriented;
  • Taking in-person measurements. 

 

Experience

  • One year of experience working in a similar role. 

 

Nice to have, but not necessary

  • Saturday availability;
  • Experience using CRM platforms like Gorgias, Zendesk, Okendo & Loop. 

 

Our values guide our work, and our mission guides our values. Want to join us?

Huha is on a mission to create healthier, more comfortable garments that improve one’s sense of body positivity and self-love;

We Care

We are Collaborative 

We are Fearless

We are Warm 

We are Ambitious

We Empower 

We are Sustainable.

 

Please apply by email with your Resume and Cover Letter to careers@hu-ha.com with the subject line Customer Care Coordinator.

Important, please read:

In your cover letter, please include one paragraph answering the following question:

What role does empathy play in Customer Care, and what does inclusivity mean to you?

 

Applicants under consideration will be contacted.