We want to ensure that you find the best fit and style for you!
We accept exchanges on unworn, unopened items within 14 days of your order being delivered. Because of the nature of our products, we cannot offer exchanges on any product that has been removed from its individual packaging.
All sales are final after 14 days of delivery.
To exchange your unopened items for a different size or style, you will be responsible for the shipping costs back to our studio in Vancouver, Canada. New items shipped out as an exchange will be shipped complimentary.
Item(s) to be exchanged are to be sent back to:
603-318 Homer Street,
Vancouver, BC V6B 2V2
Your exchange will be processed as soon as possible.
After you have shipped back your items for exchange, please email us with your order number, tracking number if available, and details of your exchange to email@example.com.
We also accept in-person visits for local customers, please email us at firstname.lastname@example.org to book your appointment.
Unfortunately, we cannot accept returns as we are, after all, in the intimates business.